General Merchandise

Pilot Flying J, McLane Extend Multi-Year Agreement

Distributor will service all stores in the 42 states where the retailer operates

KNOXVILLE, Tenn. & TEMPLE, Texas -- Pilot Flying J has extended its multi-year agreement with distributor McLane Co. Inc. for McLane to service 530 Pilot Flying J travel centers. Pilot Flying J McLane

Pilot Flying J is the largest operator of travel centers and travel plazas in North America. McLane’s ability to service all stores within the 42 states they operate was a factor in the company’s decision to extend the agreement, said Laura Palenkas, Pilot Flying J’s vice president of marketing and merchandising.

“In addition to consistent service levels, McLane provides customer service and technology offerings that are efficient and effective,” she said. “McLane distributes a wide variety of products for us, including large retail package sizes that accommodate our traveling guests. Plus, they’ve demonstrated an ability to adapt while supporting our proprietary foodservice offerings.”

Tim Campbell, director of sales at McLane Co., said, “We’re proud to continue our relationship with Pilot Flying J. Pilot Flying J’s commitment to superior customer service, teammate connection and long-term relationships provide an extraordinary chemistry between our organizations and serves as the foundation for future development and growth.”

Temple, Texas-based McLane is a $48-billion company providing grocery and foodservice supply-chain services for convenience stores, mass merchants, drug stores and chain restaurants throughout the United States. The company buys, sells and delivers more than 50,000 consumer products to nearly 90,000 locations across the United States. McLane is a wholly owned unit of Berkshire Hathaway Inc., Omaha, Neb.

Based in Knoxville, Tenn., Pilot Flying J, the largest operator of travel centers and travel plazas in North America, has more than 650 retail locations, 52 Goodyear Commercial Tire and Service Centers (Wingfoot) and 44 Boss Shops. The Pilot Flying J network provides drivers with access to more than 70,000 parking spaces for trucks, 4,800 showers and more than 4,400 diesel lanes offering diesel exhaust fluid (DEF) at the pump.


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