CHICAGO -- Amazon opened its fourth Amazon Go smart convenience store in Chicago on Sept. 17, and CSP Daily News editors secured a tour of the facility for an in-depth look inside.
The opening marks the first Amazon Go to open to the public outside of Amazon’s hometown of Seattle. It is the second-largest location at 2,000 square feet, and it sits in downtown Chicago just northeast of the Willis Tower (formerly known as the Sears Tower).
Like other units before the Amazon Go in Chicago, Amazon streamlines the checkout process through the use of cameras and sensors in the ceilings and shelves. To enter, customers must download the Amazon Go app and swipe a QR code on the app home screen over turnstiles at the entrance.
Once inside, the store’s technology follows shoppers closely enough that they can simply grab an item and leave without interacting with a clerk or opening a wallet. Shortly after the customer exits the store, a receipt appears on his or her mobile device with a summary of the purchases made. Amazon calls it “just walk out” technology.
Here's a look inside Chicago’s first Amazon Go …