Technology/Services

Giant Upgrades to HNS DIRECWAY Platform

Selects packetPointe for installation, monitoring, management of broadband network

SCOTTSDALE, Ariz. -- Refiner-marketer Giant Industries Inc. has forged a deal for Hughes Network Systems LLC (HNS) to upgrade its HNS VSAT satellite network. Giant has migrated to HNS' DIRECWAY broadband service at 127 of its retail locations. Giant selected packetPointe Communications Inc. for the installation, monitoring, and management of the broadband network.

With the new DIRECWAY service, Giant will be able to reduce the number of phone lines at each of their retail locations, eliminate the complexities of doing business with multiple vendors, [image-nocss] reduce expenses associated with maintaining a dial-up Internet connection at each retail location and increase the speed and efficiency of communications from remote sites to corporate headquarters.

The DIRECWAY service will decrease credit card transaction times and eliminate the expense of managing multiple vendors and multiple phone lines.

Bob Beelek, president of packetPointe, said, The solution that we implemented will also allow Giant's corporate retail team to remotely manage systems at each of their geographically dispersed sites and produce the greatest return on investment for their organization."

Salt Lake City, Utah-based packetPointe provides fuel retailers and convenience store operators with reliable, high-speed data and voice networks. Also, it supplies products that enable customers to connect their point-of-sale (POS) systems, convert serial devices to IP, remotely interface with backoffice servers, remotely manage fuel inventory, integrate with ATM machines, retrieve information from onsite security systems and provide the means to interface with a number of other critical systems

Germantown, Md.-based HNS is a provider of broadband satellite network solutions for businesses and consumers, with more than 800,000 systems ordered or shipped to customers in 85 countries. It offers high-speed satellite Internet access services, which it markets globally under the DIRECWAY brand. HNS' DIRECWAY terminals are based on the IP over Satellite (IPoS) global standard, approved by both TIA and ETSI standards organizations.

Scottsdale, Ariz.-based Giant owns and operates one Virginia and two New Mexico crude oil refineries; a crude oil gathering pipeline system based in Farmington, N.M.; finished products distribution terminals in Albuquerque, N.M., and Flagstaff, Ariz.; a fleet of crude oil and finished product truck transports; and a chain of retail gas station/convenience stores in New Mexico, Colorado and Arizona. Giant is also the parent company of Phoenix Fuel Co., Inc., an Arizona wholesale petroleum products distributor.

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