Mach 1 Convenience Stores Taking NCR Pulse

Real-time mobile dashboard enhances POS hardware, software at 17 Marathon sites

Mach1 convenience store gas station

TEUTOPOLIS, Ill. -- Mach 1 convenience stores, a chain of 17 Marathon-branded convenience stores in Illinois and Indiana, is using NCR software and hardware to help improve its customer experience and store performance.

In addition to NCR P1530 point-of-sale (POS) terminals and RPOS software, Mach 1 is using NCR Pulse, a versatile mobile application that delivers actionable, real time information to a store owner or manager’s smart phone or tablet when he or she is on- or off-site.

Pulse, through dashboards and alerts, offers information on key operational measures, including fuel operations and other key systems to assist in maximizing uptimes on those systems. In addition, Pulse monitors employee actions to better manage staffing levels and employee performance. With Pulse, store managers and owners can help maximum uptime of key store systems that optimizes profitability and shopper satisfaction.

“Being able to use NCR solutions is a huge value-add of being a part of Marathon,” said Alan Meyer, fuel manager for Teutopolis, Ill-based Meyer Oil and Mach 1 stores. “With NCR POS solutions and Pulse, we’re able increase our speed of delivery and improve uptime, while closely monitoring our operations even when we’re on the go.”

The features of the NCR P1530 open platform include an Intel Atom processor for greater performance, a bright XGA LED color main display with a resistive or surface capacitive touch screen, lower power consumption and a reliable, stylish design. The mainstream POS terminal has been engineered and manufactured to provide sustainability, reliability, maximum uptimes and a low total cost of ownership.

“Our innovation around NCR Pulse is bringing convenience store management into a highly flexible and convenient channel,” said Jason Groff, director, NCR Petroleum and Convenience Retail. “Pulse embraces the idea of delivering actionable information in real-time to a user's smartphone, allowing owners and operators to manage their business operations effectively without spending hours in the office.”

With its software, hardware, and portfolio of services, Duluth, Ga.-based NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business.

Meyer Oil is a family-owned business that operates the Mach 1 Stores in central and southern Illinois. Meyer Oil is a branded fuel supplier for BP, Marathon and Conoco-Phillips. It also distributes branded gasoline to several independent dealers.

Part of CSP's 2015 Convenience Top 101 retailers