JACKSONVILLE, Fla. -- One of the best ways customers can avoid becoming victims of skimming at ATMs is by using mobile apps to withdraw cash, according to one mobile-solution provider.
In announcing its partnership with ATM processor Payment Alliance International (PAI), mobile-solution provider FIS said mobile apps reduce the risk of card skimming and “shoulder surfing” (or criminals looking over ATM users’ shoulders), both of which are on the rise at ATMs, according to FIS sources.
By leveraging FIS Mobile Banking with TouchID, customers securely access their funds and authorize the amount they want without inserting a plastic card into an ATM, the company said. The mobile-banking app acts as a remote control for the ATM, providing privacy and security for consumers, said officials with FIS, Jacksonville, Fla., in a statement. Customers using FIS Cardless Cash can complete their withdrawals in 10 seconds and get an electronic receipt on their smartphones.
The partnership connects FIS Cardless Cash with PAI, Louisville, Ky., and brings mobile access to ATMs located at many of the nation’s largest retailers, gas stations and convenience stores. The deal will ultimately expand to 70,000 ATMs in the PAI ATM network.
“Our partnership with PAI extends FIS’ leadership to the largest cardless-cash ecosystem and will benefit both banks and their customers,” said Anthony Jabbour, COO of banking and payments for FIS. “Our Cardless Cash product combines innovation and efficiency with consumer convenience and security. For banks, it’s a new revenue source and this widespread network should facilitate customer adoption.”
“This partnership brings the latest in transaction security to the PAI ATM network, while enhancing customer convenience and improving their overall ATM experience,” said John Leehy, president and CEO of PAI.
“Adding retail ATM locations to our Cardless Cash ecosystem brings the best in convenient access to customers,” said Douglas Brown, senior vice president and general manager, FIS Mobile. “We want to make mobile-centric access to cash a ubiquitous experience.”
This agreement makes the NYCE network the first national payment network to support mobile-phone-to-ATM transactions. FIS Cardless Cash is an interoperable platform for banks, ATM operators and networks to provide consumers with access to their money anywhere they want it. Launched in January 2015, it is in place in 34 banks in multiple cities and has successfully processed millions of dollars in cardless ATM transactions since its launch, the company said.
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