Outlook Survey 2017: Full Speed Ahead
Despite disruptive forces threatening business as usual, c-store retailers remain bullish
A lot can happen in a year—particularly if you’re a c-store retailer. In CSP’s 11th annual Outlook Survey, twice as many retailers said electric charging was the alternative fuel with the greatest growth potential vs. last year. Almost one in 10 retailer respondents said they are considering delivery, and more than that are looking at click-and-collect as a potential new traffic driver.
Consumers are also shifting gears: Nearly 10% more consumers said they’d prefer their local c-store expand its grocery selection than those who wished for more foodservice options, according to Technomic’s Q4 2017 C-Store MarketBrief, powered by Ignite, which CSP is pairing with the Outlook Survey this year for the first time.
Amid the equally challenging and stimulating disruption, and despite softer traffic as the year closes, the industry remains optimistic as always—and bullish on business despite the headwinds that come its way. Here's a look at our survey results ...