Jill Failla

Editor, Consumer Insights

Articles by
Jill Failla

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Technology/Services

3 Tips to Get Customer-Facing Technology Right

Technomic’s Consumer Insights Planning Program conference revealed three consumer-driven technology findings—and two examples of how to address them.

Foodservice

3 Consumer Forecasts for the Next Decade

Research provides a long-range look at how customer behavior will likely change

Technomic’s most recent Convenience Store MarketBrief reveals six changing c-store snack preferences and tendencies.

Customers rank the convenience-store chains they say offer the healthiest menu items in a recent Technomic Consumer Brand Metrics survey.

Thirty-seven percent of consumers prefer fuel discounts over all other perks at the cash register, a new Excentus survey reveals.

Technomic forecasts the five ways consumers will affect the foodservice industry this year. 

Technomic and the Beverage Marketing Corp.’s new On-Premise Intelligence Report shows how young consumers between the ages of 21 and 34 are transforming the adult beverage market at foodservice establishments.

Technomic’s Consumer Brand Metrics data reveals the top five c-store chains with the most craveable food and beverage items that consumers say they can’t get anywhere else

New data from Technomic’s Consumer Brand Metrics quarterly update uncovers five tech amenities that drive millennial loyalty

A new report reveals who is using takeout for foodservice at c-stores and how operators can boost this business.

Technomic research unveils six loyalty rewards women in particular want from the convenience industry’s biggest foodservice competitors.

A closer dive into the 2016 Healthy Eating Consumer Trend Report exposes five health concerns that are growing among consumers. 

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