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Biography

Mark Lotstein

President, ROG Consulting...

 Contact

Mark Lotstein is president of ROG Consulting LLC (rogconsulting.net). Reach him at mark@retailgroup.com.

Articles by
Mark Lotstein

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CSP Magazine

Opinion: Background Screenings, How’s Your Data?

You don’t want to hire someone who has stolen from prior employers, has a history of violence toward co-workers or has harmed children.

CSP Magazine

Opinion: You Don’t Know What You Don’t Know

Even the best businesses can do better

CSP Magazine

Opinion: Do You Get the Most From Your Software?

Over the years, we have found that the vast majority of convenience and petroleum wholesalers are not using their various software programs to their fullest capabilities.

CSP Magazine

Industry View: Cash vs. Credit Pricing of Fuel

With retail fuel margins getting tighter, we recently have had multiple clients ask us our opinion on offering cash and credit pricing at the pumps. I am very much in favor of this option, while my business partner feels it is not a great solution. Here's why ...

CSP Magazine

Industry View: Why Background Screens Are a Must

Background screening is guaranteed to save you time and money when hiring employees. In conjunction with some basic interviewing and onboarding techniques, background screening is the easiest way to minimize employee theft and turnover.

Going Under the Microscope

Below is a true story and one that I believe is happening in our industry, all across the country, in all sizes of business. To paraphrase what was said on “Dragnet”: The story you are about to read is true. Only the names have been left out to protect the innocent.

CSP Magazine

An Easy Path to I-9 Compliance

Given all the recent news regarding 7-Eleven’s employee issues, as well as all the similar things you are not hearing about due to the retailers being small chains and/or independent operators, I thought it would be prudent to have Ted Wojcik, our SPHR-certified humanresources consultant, write about the issues facing our industry.

CSP Magazine

Protect Yourself from Being Burned

Let me start off this column by clearly stating that most vendors are honest, and they want to have a good business relationship that will be a win for you and them.

CSP Magazine

How Item-Level Inventory Pays Off

Every retailer should be doing item-level inventory. Whether you have one store or 100, there is no excuse for not doing item-level inventory. There are only a few things that are guaranteed to make y...

CSP Magazine

Market Your Business and Do Good

Every day on TV, in the newspaper and online, I hear about social networking and how we need to use it to market our businesses. While I am a firm believer in social media, it is still just one of many ways to reach potential customers.

Technology/Services

Guest Column: Make Better Use of What You Have

Many store operators purchase software and don't stay up to date with latest version

CSP Magazine

Make Better Use of What You Have

Over the past few years, we have worked with many clients who had implemented scanning and back-office software but were not getting the full use or return on investment from it.

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