Even with the worst of the pandemic mostly behind us, retailers continue to see coronavirus limitations, including mask rules, store-capacity limitations and social distancing, among the most challenging issues they face. Still, minimum-wage issues top the list of retailers’ legislative concerns. Meanwhile, the labor pool, food costs and labor costs were rated among the most challenging business factors, while food safety and ingredient transparency appear to be mostly managed.

About the survey
Winsight’s 2021 State of C-Store Foodservice survey was conducted online from March 18 to April 15. Of the more than 100 responses from retailers, 86% have 50 or fewer locations, 2% have more than 500. Regarding foodservice, 89% offered packaged foods, 79% made food on-site, 77% carried supplier-prepared foods, and 16% had foods prepared in a chain-owned commissary.