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7-Eleven Names InComm Vendor of the Year

Award goes to payment tech company for meeting customer needs
incomm award
Photograph courtesy of InComm

IRVING, Texas 7-Eleven Inc. has named InComm its Vendor of the Year, the second time in the past three years that the chain has recognized InComm.

InComm has worked with 7-Eleven’s prepaid program for more than 15 years. In 2018, the companies launched auto-replenishment, a process to help stores maintain their inventory by automatically shipping cards based on sales volume.

"InComm continues to recognize the specific financial needs of 7-Eleven customers, developing and improving products to meet those needs," said Sean Thompson, 7-Eleven's senior vice president of merchandising. "Most recently, we developed a process that dramatically improved the replenishment of their products, helping us improve our in-stock position and satisfy more customers. As one of our most responsive and innovative vendors, InComm continues to raise the bar. We are proud to recognize them a second time as a best-in-class vendor."

In addition, 7-Eleven implemented host-to-host payment solutions, an update and integration of the stores' point-of-sale system, enabling it to support InComm's barcode scan activation as well as PIN-on-receipt products and real-time replenishment for wireless products.

"Our ongoing commitment is to be customer-obsessed, challenge the status quo and be an accountable vendor," said Jerry Cutler, InComm's senior vice president of sales. "We would like to thank 7-Eleven for their support, and we look forward to continuing our collaboration to bring their customers the best payment experience possible."

Atlanta-based InComm specializes in payment technologies, including prepaid products and products for paying bills, using a membership card, purchasing digital goods or adding funds to an online account.

Irving, Texas-based 7-Eleven operates, franchises or licenses more than 67,000 stores in 17 countries, including 11,800 in North America. It is No. 1 in the Top 40 update to CSP’s2018 Top 202 ranking of c-store chains by number of company-owned retail outlets.

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