Technology/Services

Acumera Launches Verifone Commander Backup

Service reduces downtime during POS reload
convenience store point of sale
Photograph: Shutterstock

AUSTIN, Texas — Acumera, a network operation, visualization and security services provider, is releasing its new Verifone Commander point-of-sale (POS) backup service. This offering, managed through a containerized edge computing workload in Acumera’s AcuVigil dashboard, backs up the Verifone Commander POS configuration files to a cloud-based storage location.

“The Acumera Verifone Commander POS backup service ensures stores always have an up-to-date POS backup and enables easy identification and correction of misconfigurations. This results in reduced store downtime by three to five hours during a Verifone Commander reload and protection of sales and brand reputation,” said Roberto Chang, Acumera’s executive vice president of operations.

Acumera’s Verifone Commander POS backup service provides daily backup of POS configuration files, backup retention for 180 days with the most current file stored indefinitely, notification of configuration file changes and downloadable backup configuration files. It can be accessed by in-house and third-party service company VASCs through the AcuVigil dashboard and complies with Verifone SMS Import Export utility standards to get the POS back online. When combined with Acumera’s AcuLink Remote Access Service, the workload enables junior technicians to perform an onsite Commander reload while senior techs restore the data remotely.

The new workload is part of Acumera’s full suite of cloud-based containerized edge computing workloads for security, monitoring, compliance and analytics of the digital estate. Acumera is also a Verifone- and Gilbarco-certified managed network service provider (MNSP) and is listed on the Visa and Mastercard Global Registries of payment card industry (PCI) compliant service providers.

Austin, Texas-based Acumera is a supplier of network operation, visualization and security services via business, networking and security workloads in the cloud. It secures networks, POS systems and internet-of-things devices and safeguards sensitive data, maximizes uptime, provides device-level visibility and simplifies compliance for businesses in the convenience store. Acumera’s platform provides a suite of containerized edge computing workloads for security, monitoring, management, analytics, loyalty programs and more.

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