FREMONT, Calif. — AU Energy has renewed its contract with managed video and loss-prevention company Envysion for a three-year period.
The company owns and operates more than 130 Shell gas stations and the upscale Loop Neighborhood convenience stores in Northern California. Leveraging Envysion’s combination of managed video and point-of-sale (POS) data, AU Energy has continued to shrink its loss percentage while mitigating risk and improving the customer experience in its stores.
Envysion's Managed Video Solution supports high-definition cameras and microphones that help AU managers and others keep tabs on a variety of in-store activities and customer interactions as they’re happening, which are viewable in the store or remotely from any connected device using the Envysion app.
Combined with POS transactional data from payment systems firm Verifone, Envysion gives store managers and company executives a full perspective of its operations across every store to tamp down on suspicious activity and a system for delivering ongoing employee training to foster a welcoming environment and create an improved customer experience.
“In the years we’ve used Envysion’s solutions, we’ve routinely exceeded industry standards for loss prevention and have redefined what the convenience-store experience is all about,” said Pervez Pir, AU Energy’s COO. “Now that the system integrates seamlessly with Verifone’s POS and other in-store tools, we have an unprecedented level of transparency and visibility into our business.”
“Our mission is to provide our customers with the most comprehensive and highly capable solutions for minimizing loss, maximizing efficiency and profit, and delivering the best possible customer experience,” said Scott Tubbs, Envysion's chief revenue officer.
Superior, Colo.-based Envysion provides managed video and loss prevention that delivers insights to restaurant and retail operators. Envysion’s platform scales to thousands of locations and tens of thousands of users without straining its network.
Verifone, based in San Jose, Calif., is a worldwide POS terminal vendor and a payment and commerce solutions provider. The company operates in more than 150 countries and employs nearly 6,000 people globally.
Family-owned and operated since 1978, AU Energy operates Shell gas stations and more than 130 c-stores, including 30 Loop Neighborhood healthy lifestyle c-stores, in the San Francisco Bay Area.