Technology/Services

BandyWorks Adds New Solution Tracks for C-Store Operators

Tools allow convenience stores to see operational trends, items that need attention, more
Customer checking out
Photograph: Shutterstock

BandyWorks, which provides retail analytics for convenience-store chains, has launched expanded solution tracks—Growth, Control and Tobacco—that add new tools and capabilities for operators as they progress through each track.

Each track is managed in the BandyWorks platform, a store performance system that is the culmination of a decade of analytical work with c-store operators that shows store and staff results by store, district region or chain, according to BandyWorks. It is used in c-store retailers like JD Streett, GoMart, Garrison’s, Small Stop and Warrenton Oil.

Here’s what each of the added tracks offer:

  • Growth: The growth track begins with Scorecards to align corporate and store staff for better store performance. The Sales Optimizer helps maximize vendor offerings and margins while the Upselling Coach focuses staff on adding more sales to each transaction to drive incremental profits.
  • Control: The Control track begins with Shrink Control providing notifications of exact transactions and staff that need attention. Age Verification addresses retail compliance for underage sales by identifying the stores and cashiers who are at higher risk of selling to underage customers. The Labor and Scheduling solutions allow operators to use payroll and transaction data to drive hours to the most profitable products and optimize store labor to ensure sufficient customer service throughout the day.
  • Tobacco: The Tobacco Scan Data processes multipack for Altria, R.J. Reynolds and ITG. Quick Loyalty enables operators to drive extra sales an achieve tiered level compliance in weeks using existing price book management.

BandyWorks’ system provides daily, weekly, monthly, quarterly and annual assessments based on historical results. It removes unnecessary research, showing operational trends, listing specific items that need attention and enabling structured oversight and coaching, the Colonial Heights, Virginia-based company said.

“We know how hard it is to keep stores open, fully staffed and delivering consistent service with a smile,” Mason Cowan, product manager of the BandyWorks platform, said. “Our key is to allow managers to have more time to work with people—customers and staff. By reducing the research and data work, managers can apply the assessments with staff and customers quicker. It takes tedious work away and puts managers into their sweet spot—working with people.”

BandyWorks is family owned. Its mission is to improve store operations, increase sales, reduce loss and save time. It manages c-stores’ analytics so they can manage growth.

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