CHICAGO -- According to Technomic’s Winning the War for Convenience Report, only 19% of consumers say they have ordered delivery from c-stores, grocers or warehouse clubs, but 38% say they would take advantage of a c-store’s delivery service. This points to a big opportunity for retailers.
Going up against operational savants such as Amazon requires sure-footedness on the part of c-stores. So that retailers don't have to walk the road to delivery alone, CSP presents the following guide, with insights from delivery innovators and retail experts on the best first steps.
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