Washie has installed its smart toilet seats in 81 Family Express convenience stores.
Washie smart toilet seats allow users to clean the seat themselves using an alcohol-based solution, which ensures a hygienic experience and drives customer loyalty, the Riverton, Utah-based company said.
Customers are instructed by a sign above the toilet to grab toilet paper, hold it in front of a sensor until foam is released and then wipe the foam over the seat to clean it. The seats eliminate the need for traditional toilet seat covers, Washie said.
Family Express is No. 84 on CSP’s 2024 Top 202 ranking of U.S. c-store chains by store count.
“Family Express has always been dedicated to enhancing every aspect of our guests’ experience, and that includes providing restrooms that exceed expectations for cleanliness,” Family Express President Alex Olympidis told CSP. “By partnering with Washie, we’re taking a bold step toward modernizing hygiene standards and ensuring our customers feel cared for at every stop.”
Atlanta-based c-store chain RaceTrac also piloted Washie seats at its travel center locations in seven states.
“We’re proud to partner with Family Express, a company that clearly values innovation and customer satisfaction as much as we do,” said Rob Poleki, CEO of Washie. “This rollout of our smart toilet seats across their 81 locations reflects our shared commitment to improving hygiene and modernizing restroom experiences for all.”
Family Express, Valparaiso, Indiana, is a regional chain of foodservice-focused c-stores. Olympidis started the business in 1975.
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