Technology/Services

Global Partners Automates Workforce Management

Retailer aims to optimize scheduling and increase employee engagement
retail worker
Photograph: Shutterstock

WALTHAM, Mass. Global Partners LP, an independent owner, supplier and operator of gas stations and convenience stores, has selected Reflexis Workforce Scheduler to optimize labor planning. Global Partners has also added Reflexis Time and Attendance and Employee Self-Service.

Global Partners, which operates nearly 300 convenience stores in the Northeast, including Alltown, Alltown Fresh, XtraMart, Honey Farms and Jiffy Mart, sought a solution to increase scheduling accuracy and improve engagement for store associates and managers. With Workforce Scheduler, Global can forecast workload demand, generate schedules and create labor budgets.

“Reflexis Workforce Scheduler will help us increase our labor productivity along with associate engagement and retention and, most importantly, enhance the guest experience at our stores,” said Mark Cosenza, senior vice president of Global Partners.

“We welcome Global Partners into our growing roster of popular convenience store brands,” said Brett Friedman, chief revenue officer for Reflexis.

Dedham, Mass.-based Reflexis Systems is a provider of intelligent workforce management, execution and communication products for multisite organizations in retail, foodservice, hospitality and banking.

Waltham, Mass.-based Global Partners sources energy in bulk and transports products through its vertically integrated network to wholesale, commercial and retail customers.

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