InStore.ai, a Los Gatos, California-based technology company specializing in retail solutions powered by generative AI and voice analytics, expanded its leadership team with four industry experts.
InStore.ai’s solution utilizes generative AI and voice analytics to analyze in-person conversations between employees and customers, extracting valuable insights that elevate operational efficiency, employee engagement, loss prevention and overall customer experience. The company is gearing up to launch its retail voice analytics product aimed at enhancing customer experiences in fuel, convenience and hospitality.
Julie Jackson (pictured above) was hired as senior vice president of fuel and convenience. She has a background in the fuel and convenience store industry, with executive leadership roles at G&M Oil, Jaco Oil and bp.
Van Tarver (pictured above) is InStore.ai’s new senior advisor for fuel and convenience. He served as the president of fuel and convenience at Kroger, overseeing more than 800 convenience stores and 1,200 supermarket fuel centers. His previous roles include an executive position at PDI and an eight-year tenure on the board of directors of the National Association of Convenience Stores (NACS).
“We are excited to welcome Van and Julie to our executive team,” said Jay Blazensky, CEO of InStore.ai. “Their combined expertise and deep industry insights will be crucial as we aim to revolutionize customer experiences in the fuel and convenience industry.”
Mike Kennedy (pictured above) is the new senior advisor of hospitality at InStore.ai. Kennedy’s career as chief information officer spans organizations such as Starwood Hotels & Resorts, Wyndham Hotels, Best Western International and Holiday Inn Worldwide.
David Chugg (pictured above) has been hired as senior vice president of hospitality. He has managed global network architecture and deployment for major hotel chains including Starwood Hotels & Resorts, Wyndham Hotels and Westin Hotels and Resorts.
“As we expand into the hospitality sector, having Mike Kennedy and David Chugg join our team provides us a significant advantage,” said Marc Della Torre, chief operating officer at InStore.ai. “Their unmatched expertise and industry insights will be instrumental in our continued innovation in hospitality.”
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