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Technology/Services

McLane Hosts First Tech Summit and User Conference

Event educated retailers on improving operations
Photograph courtesy of McLane

TEMPLE, Texas — Convenience-store and foodservice distributor McLane Co. Inc. held its first Technology Summit and User Conference in San Antonio on Feb. 10 and 11.

The company put on the event to help customers gain a deeper understanding of how McLane’s software and hardware solutions can foster improved operations in convenience stores, it said. The event educates retailers on the tools to help them overcome everyday operational challenges in everything from the corporate office to the back office.

The event, held at The Hotel Contessa in San Antonio, included a full day of educational breakout sessions designed to demonstrate how to increase sales, reduce labor costs and eliminate operational issues.

Breakout session topics included:

  • Back-Office Management System
  • Consumer Loyalty
  • Customer Managed Inventory
  • E-Commerce
  • McLane Link Reporting
  • Reclamation and Event Returns
  • Credits/Receiving/Adjustments
  • Delivery Tracker and Where’s My Truck?
  • DSD Integration
  • Perpetual Inventory

McLane’s technical experts presented on each product and how to get the most out of the technology. Representatives from NCR, Gilbarco and Verifone were on hand to assist and discuss how McLane has integrated with their hardware point-of-sale products and additional features.

Deon Johnson, vice president of software solutions and customer technology for McLane, provided a current product road map of each McLane technology solution and collaborated with those in attendance on future technology needs. Brad Kimbrough, McLane’s chief information officer and president of information systems, discussed McLane’s value proposition and outlined the potential benefits of the technology.

“We are thrilled to be hosting our first Tech Summit and User Conference that will provide attendees with a new perspective on our innovative and valuable technology solutions,” Kimbrough said. “Our customers and suppliers should come with optimism and open minds as they experience first-hand that McLane is not only their supply-chain advantage but their technology advantage as well.”

Temple, Texas-based McLane is one of the largest supply-chain services companies in the United States, providing grocery and foodservice products for c-stores, mass merchants, drugstores and chain restaurants. Through McLane Grocery and McLane Foodservice, McLane operates more than 80 distribution centers and one of the nation’s largest private fleets. The company buys, sells and delivers more than 50,000 consumer products to nearly 110,000 locations. Additionally, McLane provides alcohol beverage distribution through its subsidiary Empire Distributors Inc. McLane is a wholly owned unit of Omaha, Neb.-based Berkshire Hathaway Inc.

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