HUNT VALLEY, Md. — Nayax is launching an e-commerce website to sell payment devices for unstaffed stores.
The online Nayax shop will allow new and existing customers to directly purchase Nayax devices and accessories. The e-commerce site is available to all unattended retail sites including car washes and unstaffed convenience stores. In cases where there are questions, customers will be able to reach out to a consultant to receive guidance as to which products are right for them.
The Nayax e-commerce site will be available only to the U.S. market for the initial launch. Future country support will be released over the coming year.
In addition, the online support provided by Nayax University, the smart tips in the Nayaxvend management suite and chat tools walk customers through the steps needed to begin using Nayax’s products immediately upon receipt. At the same time, these resources provide information that customers can access at their convenience to learn more about how to get the most out of the Nayax features.
In addition to these online resources, Nayax has continued to enhance live customer support, with ongoing webinar sessions, live chats and extended customer support hours across local offices.
“In recognizing that our customers exist in a 24/7 world, it’s exciting to offer a 24/7 automated environment for support and purchasing Nayax’s solutions. Being able to reach our customers at any time of the day or night ensures minimal downtime, while expanding growth opportunities,” said Yair Nechmad, CEO of Nayax. “In addition, providing customers with solutions to expand their skills and learn about additional features when convenient for them, delivers increased sales and improved productivity. We’re proud to be the first payment provider to deliver our customers an all-inclusive 24/7 solution.”
“Our goal is to provide our customers the tools and resources needed to increase their sales, easily reach their users to build consumer engagement and improve productivity,” said Keren Sharir, CMO of Nayax. “Across Nayax, our teams have worked to provide customers a seamless experience from onboarding to daily use to payments to reordering. We’re looking forward to see how these comprehensive tools can enrich our customers’ businesses.”
Nayax, Hunt Valley, Md., offers cashless payment capabilities including telemetry, management suite and consumer engagement tools to retailers, including unattended retail. As a global company, Nayax’s goal is to provide all payment methods in each region, ensuring consumers can pay with their preferred payment method, wherever they are located.
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