Technology/Services

Palace Truck Stop Adds POS Solution

Installs system provided by RMS, Factor One, installed by Capital Point of Sale
NEW ORLEANS -- The Palace Truck Stop & Casino in New Orleans has installed RMS Retail Marketing Solutions Inc. and Microsoft certified partner Factor One Technology Inc.'s integrated point-of-sale (POS) solution. The location has a total of 10 fuel dispensers and will provide pay-at-the-pump convenience for customers.

The solution--installed by Microsoft authorized reseller Capital Point of Sale, Prairieville, La.--combines the Microsoft Dynamics Point-of-Sale Retail Management System and the RMS Gas Pump Interface (GPI) to create a fully integrated POS solution. The [image-nocss] RMS GPI component of the MS Dynamics integrated POS solution allows convenience stores and gas stations to manage their confection sales, fuel sales and fuel stock all in one system.

Jason Deyholos, president of Calgary, Alberta-based Factor One, said, "Adding the ability to manage fuel sales gives us an excellent opportunity to address a critical need faced by retailers selling fuel. We can now give them superior control of their fuel sales and inventory without increasing staff. We are proud to be able to make this available through the Microsoft Partner network. Our previous clients have been very pleased with the speed and reliability of the POS system with the RMS Gas Pump Interface. It is easy to learn and use, and with the touchscreens, store staff can give great service to large numbers of customers."

The RMS GPI is PA-DSS and PCI compliant and can also handle pay-at-the-pump (PAP), so customers can make their transactions quicker and more secure. Plus, the solution supports fleet cards, private loyalty programs, price signs, car washes and tank monitors. It is a flexible, scalable solution that can be used in environments from single c-stores to large enterprises with hundreds or even thousands of site locations. Also, it meets U.S. Environmental Protection Agency (EPA) standards for reporting and history of site operations.

"We needed fuel management for our client, and we were impressed with the proven package developed by Factor One and RMS, which combines a reliable fuel management solution with Microsoft's range of products," said Capital's Dewaine Parker. "Buying this package has saved us months of development work and thousands of dollars in costs, a saving we can pass on to our clients now and in the future."

Jim Yelle, executive vice president of RMS, said, "Our experience has shown that retailers are looking for a solution that is not 'in a box' but can be enhanced and updated without having to throw out the old system and the loss of capital dollars in doing so--ROI is a mandatory consideration in these economic conditions."

Las Vegas-based RMS is a privately owned developer of business software solutions.

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