Parker’s Kitchen is bringing new self-checkout technology from NCR Voyix Corp. to 62 of its locations, with more slated in the coming years.
Through this partnership, the convenience-store retailer said it is looking to leverage solutions to enhance customer service, including speed and efficiency.
“NCR Voyix self-checkout has allowed Parker’s Kitchen to optimize the guest shopping experience, especially during peak shopping times,” said Scott Smith, senior director of IT at Parker’s Kitchen. “Our team members can assist three customers at once, rather than one, resulting in faster checkout times and more efficient service.”
Other benefits of the self-checkout include multiple payments options for customers and the opportunity to optimize operations for Parker’s, NCR Voyix said.
“Parker’s Kitchen is redefining what convenience fuel retail looks like,” said Eric Schoch, executive vice president and president of retail at NCR Voyix. “Parker’s is fulfilling consumer demand for things like fresh food, a robust beverage selection and elevated quick gifts, all while deploying technology to create a frictionless experience.
NCR Voyix, Atlanta, is a provider of digital commerce solutions for the retail and restaurant industries. It provides retail stores and restaurant systems with comprehensive, platform-led software-as-a-service (SaaS) and service capabilities, the company said.
“The addition of our self-checkout technology will further help Parker’s Kitchen meet customer needs and optimize operations,” Schoch said.
• Parker Co.’s is No. 86 on CSP’s 2024 Top 202 ranking of U.S. c-store chains by store count.
Founded in 1976 as a one-store operation in Midway, Georgia, Parker’s Kitchen has more than 90 c-stores and is based in Savannah, Georgia.
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