Technology/Services

Paytronix Enables Online Ordering, Pickup With FlyBuy

Customer experience firm partners with Radius Networks
convenience store online order pickup
Photograph: Shutterstock

NEWTON, Mass. — Paytronix is working with Flybuy, a location technology platform by Radius Networks, to provide convenience stores and restaurants with ordering, pickup, loyalty and engagement tools.

Flybuy Pickup, integrated with the Paytronix mobile app, provides staff with the estimated time of arrival, along with the location and arrival of both customers and delivery drivers. The platform is compatible with pickup orders in-store, curbside, drive-thru or at the pump.

With Paytronix, brands can deploy either a white-label app or build it custom. Both enable customers to order, make payments and access the brand loyalty program on their smartphone.

In addition to Flybuy Pickup, Paytronix is enabling Flybuy Notify, a location-based customer engagement product, to help boost loyalty engagement and customer behavior en-route, inside and around the store.

The Paytronix and Flybuy partnership is designed to help convenience stores drive more off-premise sales, create an easy pickup experience and drive loyalty engagement across all service channels.

“Flybuy is proud to partner with Paytronix to provide a frictionless location-based customer and delivery driver pickup solution to our shared restaurant and convenience store brands for in-store, curbside, drive-thru or even pickup at the pump,” said Dan Estrada, chief strategy officer at Flybuy.

“By working with our mobile app, brands can now create an integrated and smooth ordering and pickup experience,” said Dan Murphy, vice president of partnerships with Paytronix.

Radius Networks, based in Washington, D.C., is a location technology company leveraging the Flybuy software-as-a-service (SaaS) platform. Capabilities include Flybuy Pickup for curbside, in-store and delivery driver pickup optimization; Flybuy Drive-Thru for drive-thru pickup and loyalty automation; Flybuy Tableside for dine-in ordering and table service solutions; and Flybuy Pay for location-based mobile payment facilitation.

Based in Newton, Mass., Paytronix is a provider of customer experience management SaaS for convenience stores and restaurants. Paytronix works with more than 1,800 brands across 34,000 locations.

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