Technology/Services

Sheetz Launches 'SHcan & Go' Checkout

Retailer releases app update to reinforce social distancing in stores
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ALTOONA, Pa. Sheetz has rolled out a new “SHcan & Go” feature allowing customers to scan and pay for purchases through the Sheetz app. Now available at all 600 Sheetz convenience stores, this new feature minimizes interaction in the checkout process in support of social distancing recommendations.

“Innovation has always been a key driver at Sheetz, and we will continue to look for new, innovative ways to serve our customers and provide essential needs in these uncertain times,” said Travis Sheetz, president and chief operating officer of the Altoona, Pa.-based chain, which operates 600 locations in Pennsylvania, North Carolina, Virginia, West Virginia, Ohio and Maryland.

  • Sheetz is No. 14 on the Top 40 update to CSP’s 2019 Top 202 ranking of U.S. c-store chains by number of retail outlets. CSP will release the complete 2020 list in June.

Customers activate SHcan & Go through the Sheetz app when in-store and can be used for convenience items such as drinks and snacks but is not available for gas, age-restricted items requiring proof of identification or Made-to-Order (MTO) food and Sheetz Brothers Coffee items. MTO and Sheetz Brothers Coffee items can continue to be ordered and purchased separately through the app or online, 24/7.

In response to COVID-19, Sheetz has instituted several changes including suspending self-serve coffee, self-serve fountain beverages, fresh brewed tea, frozen drinks and f’real milkshakes, as well as self-serve bakery items. Sheetz is also encouraging social distancing and has implemented enhanced routine daily cleaning procedures with a focus on high-touch surface areas such as gas pumps, order points, countertops, checkout lines and door handles, as well as reinforcing and retraining all employees on proper hand-washing and hygiene.

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