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Technology/Services

Shell Expands Acceptance of Chase Pay

Fuel brand's app also supports in-store payments

HOUSTON -- More than 10,000 Shell-branded retail stations in the United States now allow customers to check out at the pump or in stores using mobile payment with Chase Pay.

When using the Shell app or Chase Pay app to fill up, customers can pull up to the pump and enter their pump number, and they then will receive a three-digit code to enter into the dispenser for refueling.

Customers using mobile payment through the Shell app or the Chase Pay app at participating Shell-branded stations in the U.S. can earn both Chase’s Ultimate Rewards with eligible Chase credit cards and savings with the Fuel Rewards loyalty program from Shell.

Customers can also make purchases using the apps inside Shell convenience stores. The integration of Chase Pay into Shell stations marks the continuation of the partnership between Shell and Chase announced in 2016.

The Shell app offers a variety of services, including station locator, amenities and now mobile payment with Chase Pay. “Shell is excited to bring our customers an innovative and improved fueling experience,” said Sydney Kimball, vice president of retail for the Americas. “Working with Chase, we are proud to deliver a simplified, more convenient customer experience.”

A digital engagement platform from Chase, Chase Pay enables users to check out at merchants through the app, online and in stores around the country. A customer’s eligible Chase Visa credit and debit cards are preloaded in the Chase Pay app, and customers can both access and earn rewards from within the app.

“Visiting the fuel pump is part of the weekly routine for millions of our customers, and Chase Pay will help those visits become easier, more convenient and less expensive,” said Jen Roberts, head of Chase Pay and digital products for New York-based Chase.

Houston-based Shell Oil Co. is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with operations in more than 70 countries. In the United States, Shell operates in 50 states and employs more than 20,000 people.

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co., a global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small-business loans and payment processing.

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