PHILADELPHIA -- Retail tech supplier Stuzo and loyalty platform Hatch are partnering to integrate mobile payments and loyalty to point-of-sale (POS) hardware for a unified customer experience.
The deal will standardize Hatch’s loyalty infrastructure and POS connections on Stuzo’s Open Commerce Platform. The partnership combines Stuzo’s experience in middleware with Hatch’s customer activation engine.
“The combination of Hatch and Stuzo will enable retailers to better manage their consumer lifecycle across various consumer channels and to quickly plan for, test and implement a solution that communicates concurrently with leading POS systems,” said Jake Kiser, CEO at Hatch Loyalty.
The partnership will allow retailers to personalize the consumer experience, generate consumer insights and build one-to-one consumer relationships.
“We are excited to add Hatch to Open Commerce’s growing roster of digital service provider integrations,” said Gunter Pfau, CEO of Stuzo. “This partnership and integration advances our mission to meet retailers requirement of being an open platform with integrations to best-in-class digital service providers. The addition of Hatch amplifies the value and vision of Open Commerce by leveraging Hatch’s consumer relationship management capabilities.”
Philadelphia-based Stuzo's software and solutions help convenience stores launch or manage mobile payments, mobile loyalty programs, mobile ordering capabilities, programs to increase employee engagement and geo-targeted offers. In an exclusive arrangement with CSP, Stuzo shares its digital ranking of 100 convenience-store chains, measuring their digital presence, including mobile commerce, connected car, website and social media.
Chicago-based Hatch Loyalty is an adaptable platform designed to help retailers and brands build stronger relationships with their customers.