PHILADELPHIA — Stuzo is tapping Kount, a fraud protection firm, as a preferred fraud protection partner for Stuzo’s Open Commerce product suite and other services used by convenience stores and gas stations.
“Kount is a leader in helping retailers protect the entire customer journey—from account creation and login to payments and disputes,” said Jake Kiser, chief customer officer at Stuzo. “With Kount integrated into our Open Commerce product suite, our retail partners will benefit from reduced chargebacks, manual reviews and false positives which will in turn increase approval rates and revenue.”
With a focus on empowering the retailer with choice and flexibility, Stuzo has partnered with Kount, ensuring its retail customers have direct access to capabilities for mitigating fraud and establishing identity trust in real-time, with protection driven by artificial intelligence (AI). According to Kount research, 58% of businesses are investing in improving the customer experience, but only 34% are anticipating emerging fraud. This partnership helps retailers scale their digital innovations while protecting them from fraud.
“Stuzo is a leader in contactless commerce and customer activation technology in the fuel and convenience retail industry,” said Tom War, chief sales officer at Kount. “We are confident that our combined offering built around both organizations’ unique strengths and differentiated product capabilities will help Stuzo’s retail partners automate decision making and increase operational efficiencies, by delivering secure, frictionless user experiences.”
Boise, Idaho-based Kount’s Identity Trust Global Network delivers real-time fraud prevention and account protection and enables personalized customer experiences for more than 9,000 leading brands and payment providers. Linked by Kount’s AI, the Identity Trust Global Network analyzes signals from 32 billion annual interactions to personalize user experiences across the spectrum of trust—from frictionless experiences to blocking fraud. Quick and accurate identity trust decisions deliver safe payment, account creation and login events while reducing digital fraud, chargebacks, false positives and manual reviews, the company said.
Philadelphia-based Stuzo aims to help retailers know and activate more customers and data in real-time in an effort to generate more visits, more gallons and bigger baskets. Stuzo’s Open Commerce product suite consists of Activate for loyalty, Transact for contactless commerce and Experience for cross-channel digital storefronts.