Urban Value Corner Stores Invests in Employee Training

Retailer partners with Ready Training Online to improve customer experience
Urban Value stores partners with Ready Training Online
Logos / Urban Value

Urban Value Corner Stores, a small-scale convenience-store concept for high-density apartment communities, has chosen Ready Training Online (RTO) as its exclusive training platform. This partnership will allow Urban Value to provide a higher caliber of service and training to its employees while also scaling the program nationwide.

“We explored a number of training platforms and landed on RTO as our key training provider to help us build a more robust career learning platform for our managers and associates," said Urban Value CEO and Founder Steve McKinley. "We understand in order for us to provide a great resident experience, our team must have the tools to be successful. Our partnership with RTO will help us scale more effectively with their performance-based training modules.”

Based in McKinney, Texas, Urban Value Corner Stores provides apartment complex owners with access to commonly needed goods and services, including groceries, household items and personal care products. With extended hours of operation, Urban Value aims to help improve tenant satisfaction and retention rates.

RTO is an online training platform providing hands-on learning experiences in a virtual environment.

“We’re proud to be partnering with Urban Value Corner Store to support the development of their team as they continue to expand their unique footprint,” said Jeff Kahler, president and CEO at RTO, Elizabethtown, Pennsylvania. "RTO’s career learning path, Gears to Your Career, will help their team grow and develop the skills they need to be successful."

Ready Training Online was founded in 2005 to provide full-service online training solutions. Its convenience store-focused content library consists of short, performance-based training modules developed in an in-house production facility. RTO presents the training through its proprietary learning management system, trainingGrid, designed to simplify employee training and provide online delivery, progress tracking and results reporting.

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