Technology/Services

USPS 'Retail-Replacement' Plan

Offers details on option for closed post offices that includes c-stores

WASHINGTON -- "Today, more than 35% of the Postal Service's retail revenue comes from expanded access locations such as grocery stores, drug stores, office supply stores, retail chains, self-service kiosks, ATMs and usps.com, open 24/7," said Postmaster General Patrick Donahoe in announcing the closure plan for approximately 3,700 mostly rural post offices. "Our customers' habits have made it clear that they no longer require a physical post office to conduct most of their postal business."

(Click here for previous CSP Daily News coverage.)

As more customers choose to conduct their postal business online, on their smart phones and at their favorite shopping destinations, the need for the U.S. Postal Service (USPS) to maintain its nearly 32,000 retail offices--"the largest retail network in the country"--has diminished, it said. To that end, the USPS has announced that it will be taking the next step in "right-sizing" its retail network by conducting studies of approximately 3,700 retail offices to determine customer needs.

As part of this effort, the USPS also introduced a retail-replacement option for affected communities around the nation.

For communities currently without a postal retail office and for communities affected by these retail optimization efforts, the USPS has introduced the Village Post Office as a potential replacement option. Village Post Offices would be operated by local businesses, such as pharmacies, grocery stores and other appropriate retailers, and would offer popular postal products and services such as stamps and flat-rate packaging.

"By working with third-party retailers, we're creating easier, more convenient access to our products and services when and where our customers want them," Donahoe said. "The Village Post Office will offer another way for us to meet our customers' needs."

With 32,000 postal retail offices and more than 70,000 third-party retailers (approved postal providers) selling postage stamps and providing expanded access to other postal products and services, customers today have about 100,000 locations across the nation where they can do business with the USPS, it said.

"The Postal Service of the future will be smaller, leaner and more competitive and it will continue to drive commerce, serve communities and deliver value," Donahoe added.

Click here for a current list of post offices and approved postal providers (retailers).

For the list of post offices being looked at for possible closure, click here. http://about.usps.com/news/electronic-press-kits/expandedaccess/statelist.htm

The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations.

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