DEERFIELD, Ill. -- Walgreens customers now have the ability to redeem paperless coupons from Walgreens and manufacturers for online and in-store purchases.
Offers also can now be “clipped” on product detail pages and in search results on Walgreens.com, and through the Walgreens mobile app.
Both new features are the drug-store chain’s latest enhancements to its paperless-coupon offering, making it faster and easier for customers to find and redeem the latest promotions and deals.
“In the last few years, we’ve seen a growing demand from our customers to provide value and a seamless shopping experience whether they visit us in-store, online or through the Walgreens mobile app,” said Linda Filler, Walgreens president of retail products and chief merchandising officer. “Paperless coupons give Walgreens and our vendor partners an opportunity to deliver even greater value to our customers no matter which of our channels they choose to shop.”
Walgreens' paperless coupons are electronic coupons available to the more than 85 million active Balance Rewards members through www.Walgreens.com/coupons or the Walgreens mobile app. Customers can search and “clip” hundreds of offers in a variety of categories from Walgreens and other manufacturers. Clipped offers are automatically saved to a customer’s Balance Rewards card and can be applied in-store at checkout when a customer uses their Balance Rewards card. Customers now also have the ability to use their clipped offers while shopping online at Walgreens.com or through the Walgreens mobile app.
“We were one of the first retailers to take an innovative and simplified approach in developing the customer experience for digital coupons,” said Abhi Dhar, Walgreens senior vice president and chief information officer. “These latest enhancements, in addition to integrating our loyalty program with Apple Pay and Android Pay, have made it even easier for the millions of people who use our online and mobile channels every day to save even more at Walgreens.”
Since Walgreens first launched paperless coupons in 2014, the drug-store chain has seen a continual increase in monthly redemptions, with more than 135 million total coupons clipped through the program. The company has continued to enhance and simplify paperless coupons by also offering manufacturer coupons through a partnership with Quotient (previously Coupons.com Inc). Walgreens also plans to offer digital redemption and clipping from product pages for its Weekly Ad and Monthly Savings Book later this summer to give customers more savings opportunities.
Deerfield, Ill.-based Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance Inc. (WBA), the first global pharmacy-led, health and wellbeing enterprise. Walgreens operates 8,173 drugstores in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands.
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