Tobacco

Downtrading, Illicit Market and Inflation Weighing on Retailers

Goldman Sachs releases results of third-quarter 2024 Nicotine Nuggets survey
cigarettes
Photograph: Shutterstock

Convenience-store retailers remain cautious on consumer demand for tobacco products and the outlook for the nicotine category, according to Goldman Sachs’ third-quarter 2024 Nicotine Nuggets survey. This view was attributed to various factors, including inflation, increased downtrading and the illicit market.

Analyzed by New York-based Goldman Sachs managing director Bonnie Herzog, the survey represents around 40,000 c-store retail locations throughout the United States.

At the category level, 41% of retailers and wholesalers are more negative in their outlook for the total tobacco and nicotine category in the last few months compared to 42% in second quarter 2024.

When it comes to downtrading Herzog said the inflationary environment is pushing consumers to the fourth-tier cigarette category. “Consumers are making a more concerted effort to scan for deals before making their nicotine purchase,” the survey said.

Regarding continued price increases, retailers are concerned about the frequency and size of manufacturer list prices increases, Herzog said. According to one retailer, persistent price increases are encouraging more downtrading. 

For the third quarter, Herzog said store traffic trends worsened with 70% of respondents saying traffic was lower compared to 59% in second quarter 2024.

Retailers and wholesalers also remain concerned about pricing impacts from manufacturers and the illicit market, which continues to impact store trips.

With consumers pressured overall by high prices, even as inflation has cooled, Herzog said one retailer expressed concern about an illicit market building the oral nicotine pouch market that would “erode retailer and category margins even further.”

The survey showed that respondents are frustrated with the Food and Drug Administration’s progress on enforcement of the illicit market.

While difficult to quantify the direct sales or volume impact, Herzog said 60% of retailers say illicit activity has grown worse in the past few months, compared to 56% Nicotine Nugget’s second quarter 2024 survey.

Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Company News

Here’s What C-Store Retailers Need to Do to Succeed in 2025

Tom Newbould of consulting firm W. Capra lays out a game plan for the new year

Foodservice

Life Is Tough for Pizza Chains Right Now

Major brands like Domino’s, Papa Johns and Pizza Hut are trading share with independents

Foodservice

Make Dinner a Winner Using Key Ingredients

‘Nobody really owns that dinner daypart when it comes to convenience, and so it would be really cool for the convenience retailers to figure out how to own that’

Trending

More from our partners