While convenience-store chains such as 7-Eleven, Circle K and Sheetz have begun offering delivery services, most retailers have yet to try them. Roughly a third of consumers said they would be likely to use delivery for prepared food orders from retailers, yet only 14% of retail foodservice occasions take place via delivery, according to Technomic. Capitalizing on delivery services may help bridge the gap between retailers and restaurants, Technomic said.
“Growth of retail foodservice delivery has the potential to unseat some restaurant delivery occasions,” Technomic said. “For retailers who don’t offer delivery, third-party partnerships are currently the most turnkey solution to help avoid the complications of sourcing and managing a fleet of drivers.”