Top Stories

The key to retailer's success: Finding employees who fit into the company’s culture

TULSA, Okla. -- If the covert portion of this year’s study were weighted more or equal to the revealed audit, another chain may have won, says Cameron Watt of Intouch Insight. Certainly, Tulsa, Okla.-based QuikTrip would have been in the running; it far outpaced the crowd to top the covert part of...

Convenience Stores

The ingredients for success: consistent in-stocks, friendly staff and a 'white glove' level of cleanliness

CHICAGO -- In the days of ever-increasing competition from dollar stores, hypermarkets and the burgeoning digital disruptors, c-stores must hold onto what separates them from the pack: convenience. Today, long checkout times, dirty restrooms and empty cooler doors are a recipe for disaster...

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Retailer squares off with NCASEF ahead of group’s annual convention

SAN ANTONIO -- As more than 1,100 7-Eleven franchisees convene in Florida this week for the annual convention of the independent National Coalition of Associations of 7-Eleven Franchisees (NCASEF), the topic of franchise agreements is again front and center. NCASEF is holding the convention July 23...

Court says credit-card company can bar retailers from incentivizing customers to use lower swipe-fee cards
caseys general store
Tighter fuel margins and soft same-store sales punctuate the chain’s fiscal 2018
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C-store, grocery veteran joined retailer with 2010 acquisition
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Appeals court sides with earlier verdict on debit-card-fee lawsuit
5 issues changing the way consumers shop
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Activist investor rumored to be weighing push to sell c-store chain
Longtime CEO departs Martin & Bayley