NACS’ 2020 State of the Industry Summit was anything but typical. Sure, it was chocked full of data and insight from multiple retailers and speakers. But the coronavirus forced the event into a virtual experience that addressed the first four months of 2020 almost as much about as it did full-year 2019. Here’s a look at the event and its content.
coronavirus
SOI 2020: Working Through One More Challenge
The c-store industry is reacting to changes in consumer behavior in real time
Our industry will continue to stand tall with our communities to bring forward the services, the support and of course the friendly smiles so desperately needed by all.
financial
SOI 2020: Profit-Challenged
Quartile analysis illustrates the importance of fuel profits, dedication to foodservice
coronavirus
SOI 2020: Through the Plexiglass
How c-stores can survive—and thrive—in a pandemic-warped world
18%
Packaged beverages’ share of in-store gross profit dollars
financial
SOI 2020: Category Breakdown
Retailers have many opportunities to build upon in-store successes
“There’s a very legitimate chance that gasoline demand will be down 50% year over year.”
coronavirus
Fuel Markets in the Time of COVID-19
Demand destruction and low prices are the new norms for 2020
coronavirus
5 Ways Last-Mile Fulfillment Will Grow
Also, how COVID-19 might affect the future of online commerce
“I hope one of the key things [to come] out of this crisis is that we can make, as an industry, more of a career for our team members.”
beverages
Economist Expects Rapid Resurgence of Economy
Pent-up demand, low interest rates could fuel spike when businesses reopen, SOI speaker says
coronavirus
9 Highlights From Virtual SOI
Presentations review 2019, look toward business after pandemic