2023 Outlook Survey

For the coming year, 48% of retailers expect some improvement and 4% great improvement in business conditions, with just 15% anticipating some decline and 27% who said they expect conditions will rema...

The greatest threat to the tobacco category, per respondents, is once again the Food and Drug Administration’s initiative to ban menthol cigarettes and flavored cigars—but it’s up to 44% from 25% last...

There was a solid drop in retailers who have struggled with hiring in 2023—77% versus last year’s 92%. And retaining employees has improved, with 81% having difficulties this year compared to 90% last...