The Best in Store Design, Employee Engagement and Foodservice

SCOTTSDALE, Ariz. -- Three convenience-store retailers were presented with CSP’s Catalyst Awards in the categories of design, employee engagement and foodservice during the recent Outlook Leadership Conference in Scottsdale, Ariz.

Catalyst Awards celebrate retailers who pioneer and promote the operational, emotional and physical well-being of their guests and team members, and the entire community.

In identifying winners, the CSP and Outlook Leadership teams look for:

  • Companies of varying sizes, geographies, markets and cultures.
  • Longtime icons who have raised the bar and changemakers who signify where the industry is going.

Here’s a look at this year’s winners …

Ricker's

Anderson, Ind.-based Ricker's earned its Outlook Catalyst Award for store design, part of a conscious effort to get away from the stereotype of "gas-station food."

Ricker’s is a family-owned chain of about 60 convenience stores. The retailer ranked No. 106 on CSP's 2017 Top 202 list of the largest c-store chains in the United States.

2017 Outlook Catalyst Award - Rickers from Winsight, LLC on Vimeo.

Kwik Trip

Kwik Trip was honored for employee engagement. The La Crosse, Wis.-based c-store chain is well-known for its employee amenities, to the point of giving all staffers part ownership in the company. "The co-workers are always the most important thing," said company Vice President Steve Loehr.

With 560 c-stores, Kwik Trip ranked No. 15 on CSP's year-end update of its Top 202 list of the largest chains in the United States.

2017 Outlook Catalyst Award - Kwik Trip from Winsight, LLC on Vimeo.

Locali

Independent retailer Locali earned its Outlook Catalyst Award for foodservice. Greg Horos and Melissa Rosen founded Locali Healthy Convenience with the goal of "marrying convenience with healthy foods."

It opened the first location in Hollywood, Calif., in 2009. Additional stores, Locali Venice and Localita & The Badasserie, a smaller counter-service store offering vegan fast-food options, coffee and smoothies, followed.

2017 Outlook Catalyst Award - LoCali from Winsight, LLC on Vimeo.