Company News

A New Mission

Retired astronaut Mark Kelly shares new kind of flight at Outlook

SCOTTSDALE, Ariz. -- To the casual observer, he is the dutiful husband supporting his wife, a courageous congresswoman shot nearly three years ago by a deranged gunman.

Gabrielle Giffords, Mark Kelly

The story of Gabrielle Giffords, the Tucson Democrat who was shot in the head on a Saturday in Jan. 2011 in an attack that killed six others, is well known. Perhaps less public are the accomplishments of her husband, an Irishman from the gritty Jersey town of Orange, who went from an ambulance volunteer in some of New Jersey's toughest neighborhoods, to flying sorties in the Persian Gulf theater under George H.W. Bush, to becoming one of the premier astronauts of America's space program.

Kelly, 49, appeared with his wife on the opening day of CSP's 2013 Outlook Leadership Conference on Sunday. As Giffords continues to recover and build on her speech, her words were few and sincere. "I am working hard … a lot of speech therapy," she said to an appreciative of audience of some 600 attendees. "I am fighting to make the world a better place."

And indeed, Giffords, a moderate Democrat who with Kelly have since founded a political action committee called Americans for Responsible Solutions, remains a powerful symbol of bipartisanship and political moderation--qualities sorely lacking in today's national politics of shutdowns and verbal bodyslams.

While Giffords is the woman who exceeded expectations from her childhood years, Kelly shared his path as one replete with challenges and an emerging sense of purpose, a young man not interested in academics who would soon find his way. And as the 49-year-old father of two girls shared his tale, he buffered it with lessons applicable to a business audience.

Some examples:

  • Group-Think: A prominent pilot who shuttled to space four times, Kelly shared a pivotal lesson not from his tenure on Endeavour or Discovery, but rather in the aftermath of the 2003 Columbia disaster, in which he said he literally collected the bodies of several of his friends. The explosion caused a laborious, sober investigation. There were sayings on the wall, Kelly recalled, including, "none of us is as dumb as all of us."

The point? Group-think can lead to poor decisions that no member of the group would individually support. This perspective took on added poignancy when shortly after Giffords was shot, the medical team proposed a complex surgical procedure to her brain. Kelly surveyed the doctors. But instead of asking the lead surgeon first, he sought out the opinion of a young woman, an ophthalmology student.

  • Patience: Aiding a loved one in chronic distress is a challenge few others can truly appreciate. The loss of normalcy, the absence of consistency can undercut the finest of virtue. Kelly is no different. Giffords' injury caused aphasia, damage to the brain that affects speech. "I was not sure I could be patient enough," said Kelly.

Would he have the patience to help Giffords with a recovery that has no time limit? He dipped back five years earlier when the two met Stephen Hawking, the brilliant English physicist and cosmologist who was diagnosed with ALS when he was 21 and today communicates via a speech-generating device.

Kelly said he briefly tried to engage Hawking but to no avail. Then Giffords approached. "Gabby came to him, bent down, looked him eye to eye and asked, how are you?"

She waited. Five minutes later, the device responded, "Thank you. I am fine."

Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Foodservice

Opportunities Abound With Limited-Time Offers

For success, complement existing menu offerings, consider product availability and trends, and more, experts say

Snacks & Candy

How Convenience Stores Can Improve Meat Snack, Jerky Sales

Innovation, creative retailers help spark growth in the snack segment

Technology/Services

C-Stores Headed in the Right Direction With Rewards Programs

Convenience operators are working to catch up to the success of loyalty programs in other industries

Trending

More from our partners