Technology/Services

Chevron, Texaco Balancing Act

New technology accepts AmEx prepaid cards at pump

SAN RAMON, Calif. -- Using an American Express Prepaid Card at Chevron and Texaco locations just became easier as Chevron Products Co. said that it has implemented partial authorization at the pump, the first major gasoline brand to do so.

Partial authorization allows American Express Prepaid Cards, including American Express Gift Cards and American Express Traveler Cheque Cards, to be approved at Chevron and Texaco gasoline dispensers by recognizing the dollar balance on the card.

Currently, at-the-pump authorization of a prepaid [image-nocss] card requires that funds on the card exceed the merchant's preset authorization amounts. Since this preset authorization amount often exceeds the available balance on the prepaid card, this can result in the card being declined at the pump. The increased functionality of the dispenser card readers will authorize the use of a card based on the balance remaining, providing greater convenience to American Express prepaid cardholders.

Previously, American Express prepaid cardholders who chose to purchase fuel at Chevron and Texaco locations were required to go into the convenience store to initiate their purchase. Now customers can complete their purchase using their prepaid card at the pump island.

Both Chevron and American Express see this new functionality as being important to their future business and to their customers' increased satisfaction. The timing is perfect since gift cards are growing in popularity, said Danny Roden, vice president of Chevron North America marketing. Our ability to accept American Express Prepaid Cards at the pump at Chevron and Texaco locations will bring added convenience to our customers and incremental sales to our network of stations.

Chevron Products Co. is a division of Chevron USA Inc., an indirect wholly owned subsidiary of Chevron Corp., San Ramon, Calif.

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