Technology/Services

Lone Star Piloting Vendgogh Gas Island Vending

Douglass Distributing c-store installs system allowing customers to buy drinks at pump

SHERMAN, Texas -- Douglass Distributing Retail Co. said that it has partnered with Vendgogh LLC to pilot gasoline island vending at its Lone Star Food Store No. 50 in Sherman, Texas, the first installation of its kind in the state of Texas.

Vendgogh's patented, UL-approved vending systems integrates with Lone Star Food Store's Gilbarco Passport point-of-sale (POS) system to enable gasoline customers to purchase fuel and cold drinks with their choice of payment (cash, credit/debit or contactless payment) without ever leaving the fueling island.

"We want to surprise and delight all of our customers," said Bill Douglass, CEO of Douglass Distributing. "We have invested in new pump technology that incorporates Applause TV, an advertising, news and entertainment system that will be a great complement our new gas island vending solution."

Bill Martin, president Lone Star Food Stores, added, "We realize that every one of our customers is different, and we are doing everything we can to make each of them a repeat customer."

Research shows that a growing number of fuel customers are paying at the pump, and a large percentage of them do not go into the store. Lone Star Food Stores said that it wants all of its customers to enjoy a comfortable and pleasant shopping experience, whether they come into the store or simply visit the gasoline island. Lone Star Food Stores are focused on continually enhancing the shopper experience at the pump.

"We are excited about working with Douglass Distributing to bring this exciting new service to their fuel customers," said Larry McAnallen, vice president business development at Vendgogh. "This innovative combination of gas island vending and Applause TV coupled with their constant customer focus should create real excitement for Lone Star Food Store gas customers."

The installations were completed in late June 2012.

Vendgogh, based in Cary, N.C., delivers a fuel island vending solution for convenience stores designed to drive incremental revenue/profits and enhanced customer loyalty for c-store owners and enhanced convenience for gasoline customers who don't go into the store.

Lone Star Food Stores operates 15 convenience stores in North Texas under the umbrella of Sherman, Texas-based Douglass Distributing.

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