SANFORD, N.C. -- The Pantry Inc. has chosen a ViryaNet solution to automate its maintenance and facilities operations, including the activities associated with workforce management and asset management.
The Southborough, Mass.-based tech firm is a provider of enterprise software applications that automate business processes for mobile workforce management.
Under the terms of the contract, The Pantry has licensed the ViryaNet Service Hub for Retail software solution, which includes modules for scheduling, street-level optimization, [image-nocss] dispatch and mobile. Using Service Hub for Retail, The Pantry will manage both its in-house and subcontractor based workforces who service and maintain its growing base of convenience stores and the associated equipment and facilities. The project will begin immediately.
The Pantry is committed to improving productivity and efficiency to reduce costs and increase customer loyalty, said Chris Britton, director of maintenance for the retailer. ViryaNet Service Hub for Retail will be an integral component of our strategy to manage our work; schedule, dispatch and optimize our internal and external workforce; improve our management of assets and inventory; and automate many of the tasks associated with general maintenance.
With ViryaNet Service Hub for Retail, The Pantry expects to support growth with automation that optimizes business processes and ensures operational excellenceimproving staff productivity, reducing its facilities costs and enhancing its customers' experience.
ViryaNet offers a comprehensive mobile workforce management product that consists of several solution components, including work order management, scheduling and dispatch functionality, workflow, mobile device support, real-time monitoring capabilities, a full suite of business intelligence tools and integration capabilities.
Sanford, N.C.-based The Pantry Inc. is a major independently operated convenience store chain in the southeastern United States and one of the largest independently operated convenience store chains in the country, with revenues for fiscal 2006 of approximately $6 billion. As of Sept. 20, 2007, the company operated 1,645 stores in 11 states under select banners, including Kangaroo Express, its primary operating banner.
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