"Car wash is fast becoming a strategic profit center for our customers," said Jimmy Frangis, vice president of Radiant's retail division. "Integrating electronic payments between the store and the wash is an important first step in innovation at the wash tunnel to provide a differentiated [image-nocss] customer experience and to improve retailers' margins. Under our agreement with Intelio, Radiant will be bringing this innovation to life. Intelio's Activa kiosk is a natural fit with the rest of Radiant's store technology and specifically our self-service product line."
"We are excited to be bringing enhanced electronic payments to the car wash," said John Carroll, CEO of Intelio Technologies, Inc. "When our integration with Radiant is complete we will be able to connect to multiple networks and take additional payment cards, such as fleet, gift and branded cards at the wash."
The Activa Virtual Attendant is a networked self-service kiosk designed to greet, educate and upsell car wash customers. Its "talking head" interface, touchscreen and stereo sound provide a differentiated customer experience resulting in a higher average ticket price. The Activa works with all major carwash manufacturers and is capable of accepting codes sold at fuel dispensers.
Radiant's electronic payments software integrates a variety of processing networks globally for the processing of credit, debit, stored value, fleet and ACH payments. When the integration is complete, customers of Radiant and Intelio will be able to accept more than 100 distinct payment cards at the Activa Virtual Attendant depending on network configuration.
Headquartered in Atlanta, Radiant Systems is a global provider of innovative technology to the hospitality, retail and entertainment industries. Its point-of-sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues.
Irvine, Calif.-based Intelio Technologies is a provider of self-service marketing technology for multi-site retailers. Intelio manufactures Activa, a secure outdoor payment terminal and WashMAX, remote management software for the multi-site carwash owners.
Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.