Town Pump Deploys Gilbarco Veeder-Root’s Passport POS

Montana retailer selects new point-of-sale system to support EMV compliance, more

Town Pump Gilbarco POS technology (CSP Daily News / Convenience Stores / Gas Stations)

GREENSBORO, N.C. -- Town Pump Inc. recently finalized the rollout of the Gilbarco Veeder-Root Passport POS system at each of its 97 locations across Montana. The retailer, based in Butte, Mont., selected Passport to enhance customer service and prepare for upcoming Europay, MasterCard and Visa (EMV) liability shift deadlines.

Town Pump leadership had been searching for a POS system that would support evolving credit networks, loyalty programs, enable remote management and provide a foundation for pending changes due to the EMV liability shift. Town Pump selected the Passport architecture, it said, because the separation of the payment functionality from the point-of-sale (POS) features provides a better foundation for the changes coming with EMV. Also the Insite360 Passport remote management features supported the desire to simplify and have more control over site operations.

“We have a longstanding partnership with Gilbarco on the forecourt,” said Town Pump CIO, Eric Reibsane. “Adding Passport to our technology portfolio has dramatically improved functionality, administration and reliability in the POS arena. Gilbarco was an exceptional implementation partner and their experience was instrumental in the success of Passport deployment.”

The Gilbarco team completed the conversion from Town Pump’s previous POS system while integrating Passport with the chain’s existing technology.

Passport POS has s streamlined design and touch screen that shortens new employee training time and speeds up the time it takes to serve customers, the company said.

Gilbarco Veeder-Root, Greensboro, N.C., is the worldwide technology leader for gas-station, convenience-store and commercial fueling operations. It offers a broad range of integrated solutions from the forecourt to the convenience store and head office.

Part of CSP's 2015 Convenience Top 101 retailers