Whatever happened to the good ol’ days of customers going directly to a store manager and informing him or her of their dissatisfaction? Shoppers now have the ability to share their experience by writing reviews or sharing their experience via social media.
Too many operators of retail-fueling locations are overlooking a prominent way they can maximize their bottom lines: using that extra space on their lot to install a car wash.
The professional car-wash industry experienced steady overall growth in 2013. Two data sets managed by International Carwash Association allow us to draw this conclusion.