Emerging Brands

With the tip credit disappearing, this fine-dining chef sees a more fast-casual future

Matt Baker of the full-service Gravitas in Washington, D.C. is stepping on the gas to grow his limited-service Baker's Daughter, an upscale bakery-cafe.

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Technology

Retailers are ditching self-checkout. Should restaurants take heed?

Tech Check: Retail trends are often a preview of what's to come for restaurants, but that may not be the case here.

Financing

Social media giveth and social media taketh away

The Bottom Line: McDonald’s, Starbucks and Chipotle, chains that have historically benefitted from social media love, are learning the hard way that it can have the opposite effect. Brands should take heed.

Technology

Here's what restaurants want out of their tech suppliers

Data and reporting are top priorities, while AI is an afterthought, according to new research from Olive Technologies.