The Importance of Loyalty & Commerce KPIs
The battle for share of wallet is more fierce than ever and retailers are challenged to ensure loyalty programs are performing at a higher bar. What should you be measuring? How do you discover insights from your data? Why are certain KPIs more important than others? How do you set goals and align KPIs with targeted business outcomes? Stuzo will dive deep into these topics, providing a wealth of valuable insights.
A post-pandemic future for food safety
One of the biggest challenges facing the foodservice industry, whether it be in a restaurant, at a c-store or in the grocery aisle, is how to make customers feel safe. In the restaurant, how do we convey cleanliness and safety to a cautions clientele? In the grocery store, how will prepared foods departments re-establish or re-invent self-service stations? And in c-stores, how can operators calm the shopper, reluctant to return to traditional self-service stations? Our editorial experts weigh in on a post-pandemic future for food safety.
Single stores and small chains make up nearly 80% of the convenience retail market, yet this space has been traditionally fragmented, preventing smaller retailers from having the same access to promotions and brand funding that large chains benefit from. Skupos unites this market through a single platform, allowing brands and retailers to work toward increasing revenue goals together.
The tobacco and nicotine category has experienced a roller coaster of sales trends as consumers in the United States navigate their way through the trying period of the coronavirus pandemic. In this webinar, Ryan Ganley of Swedish Match discusses the rapidly growing nicotine pouch segment and the value it brings to retailers as well as outlines the trends taking the category into the new year.