CSP’s 2026 Category Managers of the Year
The unsung heroes of the convenience-store industry
Category Management Handbook 2026
Data drives decisions in convenience stores. Whether it’s deciding which new protein-packed snack to add, which energy beverage to remove after a quarter of low sales or which limited-time offer to add to your foodservice menu. Data is king.
The convenience-retail industry is entering 2026 with unprecedented momentum—and no shortage of transformation. In 2025, there were seven notable executive leadership changes that CSP chose to highlight. This executive lineup reflects a sector that is moving faster, thinking bigger and redefining its role in the lives of consumers on the go.
Coffee’s one-year penetration growth is up 0.5% since the first quarter of 2025 but down 5.2% over the last five years, according to CSP sister research arm Technomic, Chicago. Coffee is offered in 40.7% of quick-service restaurants, 33% of fast-casual establishments and, not surprisingly, 100% of convenience stores.
How do you join an already successful company and enhance it even further? Ask Darren Rebelez, president and CEO of Casey’s General Stores Inc. and winner of CSP’s 2024 Retail Leader of the Year. Here's how the convenience-store leader has grown the business by prioritizing teamwork, acquisitions and focusing on the customer.
Of this year’s Mystery Shop final scores, five convenience-store chains scored 95% or better, while last year’s final scores included three chains that scored above 95%. The lowest score this year was nearly 3 percentage points higher than that of 2023, highlighting improvement in standards across the industry.
The Outlook Leadership conference, is the pinnacle event in the convenience industry. It brings together influential decision-makers and financial partners in a setting tailored for focused networking. Gain insights from exceptional thought leaders and experts who have adeptly navigated and capitalized on the varied landscape of our industry.