Consumer Trends

Convenience stores are grabbing more foodservice customers

The economy may still be sluggish, but things picked up for the convenience store (C-store) channel. The NPD Group states that traffic, sales and average visits increased in the second quarter of 2010. While store visits are increasing, pay-at-the-pump visits are steady and dual visits—pay-at-the-pump plus store—are declining. Grab-and-go eating is a continuing reason for consumers to patronize C-stores. Lower gas prices are also helping visits rebound.

  • C-store traffic increased by 8% and sales by 11% for the quarter ending in June, 2010 in comparison to the June, 2009 quarter
  • The average number of visits by consumers in a 30-day period went up from 6.1 in 2009 to 6.4 in 2010
  • The top two reasons consumers continue to frequent C-stores are convenience in location and in-and-out quickness
  • Threats to C-stores include grab-and-go offerings from other competitors and a minimal growth in miles driven by consumers

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Despite their complaints, customers keep flocking to Chipotle

The Bottom Line: The chain continued to be a juggernaut last quarter, with strong sales and traffic growth, despite frequent social media complaints about shrinkflation or other challenges.

Operations

Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining

Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.

Financing

The Tijuana Flats bankruptcy highlights the dangers of menu miscues

The Bottom Line: The fast-casual chain’s problems following new menu debuts in 2021 and 2022 show that adding new items isn’t always the right idea.

Trending

More from our partners