1. Communication systems
Grocery and retail chain H-E-B has invested in a communication technology called Slack that can quickly notify employees of an emergency. The AlertMedia software allows the San Antonio-based retailer to quickly send out an important message via voice, text, email, social media and the Slack system itself.
“We needed a fast, reliable way to send and receive information with partners at our stores, industrial facilities and administrative facilities,” said Justen Noakes, H-E-B director of emergency preparedness. The technology also allows the company to filter information based on locations and departments.
H-E-B, a chain of about 350 grocery stores, built its first c-store in San Antonio in 2016. It uses the Slack platform to connect with employees about product recalls, severe weather and system and power outages.