Convenience-store leaders gathered in August in Asheville, N.C., for CSP’s Outlook Leadership Conference for three days of insights and sharing. During general sessions, innovation forums, events, networking and more, attendees took part in discussions and shared ideas and tips about the economy, gasoline prices, hiring and much more. Here’s a look at some highlights from the event.
Photograph by Jonathan Mouer
Photograph by Jonathan Mouer
consumer trends
14 Insights From CSP’s 2022 Outlook Leadership Conference
Mystery Shop, labor, gas prices, building a brand and is the U.S. in a recession?
“Hiring is not all about wages. It’s scheduling, culture, environment.”
human resources
Lessons in Hiring and Retention
Retailers share a collection of fresh employment ideas
consumer trends
Inflation, the Economy and Gasoline Prices
Insights from OLC: Consumers watch their spending, retailers invest and oil ‘volatile like no year before’
53%
Percent of consumers who take part in a c-store/gas station loyalty program
Outlook Leadership
Tips to Improve Cybersecurity
Former White House CIO advises c-store retailers to create a ransomware attack plan
Outlook Leadership
4 Big Picture Ideas From CSP’s Outlook Leadership Conference
Insights from leadership of Casey’s, Stuckey’s, Love’s and more
"Convenience is now a need state, and everyone in retail is working hard at being convenient.”
disruption
4 Things to Know About Inflation
David Nelson speaks at Outlook on how economic situation is affecting consumers