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Opinion: Why Has the Front Line Been Left Out of the Tech Evolution?
Retailers need to empower those who work closest with customers
This year, Service Intelligence took advantage of the latest trends in mobile data collection to complete our annual petroleum-convenience store benchmarking study with CSP. Thrilled with the results, we wanted to give you a look at these trends, and some insights into how you can adopt them to measure your performance and drive improvement across your locations.