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Preparing for Success in the “New Normal”: How Retailers Can Optimize Operations and Expand Sales

No longer are the operational changes and new technologies ushered in by the pandemic temporary practices meant to “make do” for a number of months; rather, the pandemic sped up the timeline on c-store innovation, and the changes are here to stay.


Preparing for the Great Reconnect

According to Research Dive, the global managed services market is expected to see a compound annual growth rate of more than 11 percent through 2027.

The COVID-19 pandemic has put tremendous pressure on convenience stores and other fuel retailers to ensure the delivery of essential services.

A c-store franchisee may have “big-brand” signage, but likely doesn’t have a super-sized cybersecurity budget. However, the protection of sensitive data is equally as important, and the ramifications of a breach are perhaps even more devastating.

The pandemic has changed the way consumers shop, and unlocking the full sales and profit potential of the next normal will require new ways of doing business.

Adapting to the rapidly changing environment is critical for convenience store retailers to survive in the “next normal.”